Terms of service
Last Updated: 19th November 2025
Welcome to Jornie. By accessing or using our website (www.wearjornie.com) and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site.
1. General Information
Jornie (“we”, “us”, “our”) operates this website to sell premium men’s footwear. By visiting our site or purchasing from us, you engage in our “Service” and agree to these Terms of Service.
We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website constitutes acceptance of the updated terms.
2. Eligibility
You must be 18 years or older to use this website and make a purchase. By using the site, you represent that you meet this requirement.
3. Product Information
We make every effort to display product colors, details, and images as accurately as possible. However:
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Actual product color may vary slightly due to device screens.
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All products are subject to availability.
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We reserve the right to discontinue any product at any time.
4. Pricing
All prices listed on our website are inclusive of applicable taxes.
We reserve the right to update pricing or correct pricing errors without prior notice.
5. Orders & Payments
You agree to provide accurate and complete purchase information.
We accept multiple payment methods, including:
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UPI
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Credit/Debit Cards
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Net Banking
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Wallets
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Cash on Delivery (COD)
Orders may be cancelled by us if:
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Payment is not verified
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Product is unavailable
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Fraud or suspicious activity is detected
6. Shipping & Delivery
We offer free shipping across India.
Orders are processed within 24–48 hours and delivered within 3–7 business days depending on the location.
Delivery timelines are only estimates. We are not responsible for delays caused by logistics partners, weather conditions, or unforeseen events.
7. Return & Exchange Policy
We offer a 7-day return/exchange policy for unused products in original condition and packaging.
Returns may be rejected if:
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Product is used or damaged
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Packaging is missing
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Return request is raised after 7 days
For return/exchange requests, contact customercare@wearjornie.com
8. Cancellation Policy
Orders may be cancelled within 6 hours of purchase or before the order is dispatched — whichever is earlier.
Once shipped, orders cannot be cancelled but may be eligible for return after delivery.
9. Accuracy of Information
We strive to ensure all information on the website is accurate, but we do not warrant that product descriptions, pricing, availability, or other content is error-free.
10. Prohibited Activities
You are not permitted to:
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Use the website for any unlawful purpose
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Attempt to hack, disable, or interfere with the website
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Copy, duplicate, or exploit any part of the website without our permission
11. Intellectual Property
All content on the Jornie website, including images, text, logos, graphics, and design, is the property of Jornie and protected by copyright laws.
Unauthorized use or reproduction is prohibited.
12. Limitation of Liability
To the fullest extent permitted by law, Jornie shall not be liable for:
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Any indirect, incidental, or consequential damages
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Delays in delivery
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Losses resulting from misuse of our products
Our maximum liability shall not exceed the value of the product purchased.
13. Privacy
Your submission of personal information through the website is governed by our Privacy Policy, which you can view in the footer of our website.
14. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Chennai, Tamilnadu
15. Contact Information
For questions regarding these Terms of Service, you may contact us at:
