Privacy policy

Welcome to Jornie!
Your privacy is important to us. This Privacy Policy describes how Jornie (“we,” “our,” “us”) collects, uses, and protects the personal information of users (“you,” “your”) when you visit our website www.wearjornie.com or make a purchase from us.

By using our website or providing your information, you agree to the terms of this Privacy Policy

1.Information We Collect

We collect personal information from you when you:

• Create an account or place an order

• Subscribe to our newsletter

• Fill out a contact form or communicate with us

• Browse our website

The information we may collect includes:

• Name, email address, phone number, and shipping/billing address

• Payment details (processed securely via our payment partners — we do not store card data)

• IP address, device type, and browsing information (collected through cookies for analytics and experience improvement)

 2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate updates, confirmations, or delivery details

• Improve our products, services, and website experience

• Send promotional offers and newsletters (only if you opt in)

• Prevent fraudulent activity and ensure secure transactions

3. Sharing of Information

We value your privacy and do not sell or rent your personal data.
However, we may share information with:

• Service providers and logistics partners (for order delivery and payment processing)

• Marketing and analytics tools (to improve user experience and website performance)

• Legal authorities, if required by law or to protect our rights

All third-party service providers are bound by confidentiality and data protection obligations.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools to:

• Improve your browsing experience

• Remember your preferences and cart items

• Analyze website traffic and user behavior

You can disable cookies in your browser settings, but some website features may not function properly without them.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure.
Payments are processed through secure, PCI-compliant payment gateways.

However, no online system is 100% secure, and Jornie cannot guarantee absolute protection against cyber threats.

6. Data Retention

We retain your personal information only as long as necessary to:

• Complete transactions, fulfill legal obligations, and resolve disputes.
  Once no longer required, your data is safely deleted or anonymized.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Withdraw consent for promotional emails

• Request details about how your data is used

To exercise these rights, please email us at support@jornie.in.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

 9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Jornie Customer Support

Email: customercare@wearjornie.com
Website: www.wearjornie.com
Hall B, No 256, Kandrampalli Road ASR Nagar, Ambur, Thuthipattu, Tirupathur, Tamil Nadu, 635811.