Shipping policy

Welcome to Jornie! We want you to have a smooth and satisfying shopping experience. Please read our Shipping & Returns Policy carefully before placing your order.

Order Processing:

• All orders are processed within 1–2 business days after payment confirmation.

• Orders are not shipped or delivered on Sundays or public holidays.

Shipping Timeline:

• Metro Cities: 3–5 business days

• Other Locations: 5–8 business days
  Delivery times may vary depending on your location and courier partner availability.

Shipping Charges:

• We offer free standard shipping on all prepaid orders across India.

• A small fee may apply for Cash on Delivery (COD) orders, which will be displayed at checkout.

Order Tracking:

• Once your order is shipped, you’ll receive an email and/or SMS with a tracking link.

• You can track your shipment anytime using the tracking number provided.

Delivery Delays:

While we do our best to ensure timely delivery, delays may occur due to factors beyond our control (such as courier delays, weather conditions, or regional lockdowns). We appreciate your understanding.